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Kharga Help Center

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User guide

Everything you need to get started and use the platform and app effectively.

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Quick answers to common questions. Get instant solutions without contacting support.

User guide

Everything you need to get started and use the platform and app effectively.

Knowlegde-base

A complete collection of resources, organized by categories for quick access.

FAQ

Quick answers to common questions. Get instant solutions without contacting support.

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Quick help

 Kharga provides two main views via a single portal: one for charging infrastructure supplier and one for EV owner. You just need and account either you want to charge your car or want other to use your charger or location. 

Of course, besides a web portal there is a mobile app, too.

 

Kharga is a software platform that can work with chargers that support OCPP protocol version 1.6 minimum. 

As long as the charger is compatible with the car then it can use Kharga Platform.

Using the map view you can look for charging location near to you. The map view gives you more info about a location: how to get there, what chargers are available and how many, and when you can schedule a charging session.

When you are at the location of charging and there is a issue you can use the button: Cloud not charger and choose a common reason or specify it.

You start a charging session using the app (mobile or web) or using RFID cars. Also you can start the session immediately or schedule to start later on.

You can make reservation via my schedules section of the portal. Chose a location using the map view, select time and duration of the charging session. Make sure you are there on time.

Some location provide a special charging slot, called OverNight slot, where you can drop you car in the evening, get it back in the morning, fully charged.

You can register an account using the Kharga Platform at access.kharga.eu/register

In the login page you can find the Recover My Password form.

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